Control of Nonconforming Product Polaroid/寶麗來驗(yàn)廠不良品管理

1. Are there documented procedures for control of nonconforming product and material?
   是否有不合格品和物料的管控程序文件?

2. (a) Does nonconforming control of product & material include identification, documentation, evaluation and segregation?
   不合格品和物料的管控是否包含標(biāo)示,文字記錄,評(píng)估和隔離?

3. (b) Does nonconforming control of product & material include disposition and notification of all appropriate functions?
   不合格品和物料的管控是否包括所有相關(guān)職能部門的處理和通知?

4. (c) Is the responsibility for review and authority for the disposition of nonconforming product defined?
   不合格品的處置和審核職責(zé)是否限定?

Are the documented procedures established to define requirements for:
是否建立滿足下列需求的文件程序:

5. (a) Reviewing nonconformities (including customer complaints).
    審核確認(rèn)不合格品(包括客戶抱怨)

6. (b) Determining the causes of nonconformities.
   確定不合格品原因

7. (c) Evaluating the need for action to ensure that nonconformities do not recur.
   評(píng)估對(duì)策需求以確保不良不再發(fā)生

8. (d) Determining and implementing action needed.
   確定并執(zhí)行對(duì)策

9. (e) Records of the results of action taken.
    對(duì)策結(jié)果的記錄

10. (f) Reviewing corrective / preventive actions taken.
    確認(rèn)采取改善對(duì)策/預(yù)防對(duì)策

11. Are nonconforming and suspect products reviewed in accordance with documented procedures ? And reworked, accepted, regraded, rejected/scraped properly in consistence with procedures ?
    不合格品和待判品是否按程序文件經(jīng)審核?重工,允收,分級(jí),拒收/報(bào)廢是否依相關(guān)程序執(zhí)行?

12. Is the terminology or failure codes defined and recorded for the nonconforming control?
   是否定義不良品管控的術(shù)語或不良代碼?

13. Are repaired products re-inspected or tested according to documented procedure or quality plan?
    是否按程序文件或質(zhì)量計(jì)劃對(duì)重工修復(fù)品重檢?

14. Does the supplier perform Continuous Improvement Process for nonconformity? (Data analysis, FA, C/A for worst tops and tracking)
    供應(yīng)商是否對(duì)不合格品持續(xù)改進(jìn)?(數(shù)據(jù)分析,FA,主要不良C/A并追溯)

15. For RMA, is there a requirement to issue a Closed Loop Corrective Action (CLCA)?
    對(duì)退貨,是否需提供閉環(huán)改善行動(dòng)?(CLCA)

16. For RMA returns or customer rejects, is failure analysis performed?
    對(duì)客戶退貨或拒收,是否有失效分析

17. For RMA returns or customer rejects, are the appropriate corrective or preventive actions developed to eliminate the cause of actual or potential nonconformance?
    對(duì)客戶退貨或拒收,是否有合理改善預(yù)防對(duì)策以消除實(shí)際原因防止?jié)撛诓涣?

18. Is failure analysis performed in in-process for nonconformity?
    在制不合格品是否有失效分析?

19. Is there a requirement to issue a Closed Loop Corrective Action (CLCA) for in-process nonconformity?
    對(duì)在制不良品是否需要提供閉環(huán)改善行動(dòng)?

20. Are the in-process and RMA repair records kept according to the defined retention period?
    在制和退貨品重工記錄是否依規(guī)定期限保存?

21. Is there a MRB procedure to review the disposition of nonconforming material? (e.g. "use as is", RTV, scrap, rework)
    是否有不合格物料退貨處置程序?(如報(bào)廢,重工等)

22. Are the criteria/guidelines for materials disposition defined?
    是否規(guī)定物料處理標(biāo)準(zhǔn)/指導(dǎo)方針?

23. Is the responsibility and authority to review/approve disposition of nonconforming materials defined? (e.g. MRB roster)
    是否規(guī)定不合格品處理的審核和核準(zhǔn)職責(zé)?(如:退貨負(fù)責(zé)人)

24. For MRB material, is there a requirement to issue a CLCA?
    退貨物料是否需要提供閉環(huán)改善行動(dòng)?

25. Are all necessary details included in the Corrective Action Request? (P/N, lot #, inspection date, lot size, sample size, reject qty, etc.)
   改善對(duì)策需求是否包括所有必要內(nèi)容?(料號(hào),批號(hào),檢驗(yàn)日期,批量數(shù),抽樣數(shù),不良數(shù)等)

26. Is there a system to feedback failure analysis and action items to relevant departments (including mfg site)?
    是否有程序來反饋失效分析和改善項(xiàng)目給相關(guān)部門?

27. Is a corrective action request issued in the event a unit fails reliability test?
    信賴性測(cè)試失敗時(shí)是否提出改善對(duì)策需求?

28. Are all corrective actions and results documented?
    是否所有改善對(duì)策和結(jié)果都有文字記錄支持?

29. Does the corrective action request include root cause/containment/short term action? If defect is supplier related, is there any system to feedback to IQC for actions?
    改善對(duì)此需求是否包括根本原因/挽救措施/短期對(duì)策?若為供應(yīng)商之不良,是否有反饋給IQC尋求改善的系統(tǒng)?

30. Does the corrective action request include long term/preventive action?
    改善對(duì)策需求是否包括長(zhǎng)期對(duì)策/預(yù)防措施?

31. Is there a system to track status of corrective action requests?
    是否有追溯改善狀況的系統(tǒng)?

32. Are the contents of the responses/corrective actions appropriate to prevent future occurrences?
    改善對(duì)策回復(fù)內(nèi)容是否合理以防止今后再發(fā)生?

33. Is the corrective action report reviewed and approved by relevant authorities?
    改善對(duì)策報(bào)告是否經(jīng)主管審核和承認(rèn)?

34. Are corrective actions monitored for effectiveness in preventing similar nonconformance?
    是否監(jiān)控改善效果防止出現(xiàn)相似不良?

35. Is action taken when progress/implementation of improvement actions is not satisfactory?
    當(dāng)改善不滿意時(shí)是否采取相關(guān)措施?