Lowe's Gloal Quality Management（GQM）

TO: 3rd Party Audit and Vendor/Factory Partners

致：第三方審核機(jī)構(gòu)/供應(yīng)商/工廠合作伙伴

SUMMARY / 概要

Lowe’s Quality Assurance is launching an update to our Global Quality Management (GQM) Factory Audits Module on June 9, 2017. This latest update will make the use of our GQM system for Factory Audits more seamless for all users and allow us to begin using the system for our CT-PAT factory audits.

勞氏質(zhì)量保證是我們?cè)?017年6月9日推出的最新的一項(xiàng)全球質(zhì)量管理（GQM）工廠審核模塊。這個(gè)最新的模塊將使我們的GQM系統(tǒng)與工廠審核實(shí)現(xiàn)無(wú)縫鏈接。下面讓我們具體了解一下我們的CT-PAT工廠審核系統(tǒng)。

DETAILS / 詳細(xì)介紹

Who is affected by the launch of the GQM Factory Audits R3 Module? - All Lowe’s QA employees who work on factory audits, all 3rd Party Service Providers who perform factory audits and ALLIMPORT factories.

When will the system be available? - The system will be unavailable for use beginning at 3:00PM China Standard Time on June 8th. The new update will go live at 12:00PM China Standard Time June 9th. The system will be available for use with the new functionality at this time.

What is required of you? – If you are already registered to use the Lowe’s GQM system you only need to review the training materials for the latest release. If you do not have access to the GQM system you will need to complete the LowesLink? and GQM Access process.

哪些相關(guān)方會(huì)受到GQM工廠審核R3模塊的影響？
- 勞士所有的工廠審核員，所有的第三方審核機(jī)構(gòu)，以及所有的接受審核的工廠。

系統(tǒng)什么時(shí)候可以使用？
- 該系統(tǒng)在中國(guó)北京時(shí)間6月8日下午3:00開始將無(wú)法使用，新的更新將在中國(guó)北京時(shí)間6月9日下午12:00結(jié)束。此時(shí)新功能將可應(yīng)用于系統(tǒng)中。

你需要做些什么？
–如果你已經(jīng)注冊(cè)使用過(guò)勞士的GQM系統(tǒng)，那么你只需要學(xué)習(xí)了解最新版本的培訓(xùn)材料。如果你沒有訪問(wèn)GQM系統(tǒng)，您將需要完成loweslink和GQM的注冊(cè)過(guò)程。

Instructions for this process are included below./ 以下是注冊(cè)過(guò)程的說(shuō)明

How do I receive training on the GQM System? Training materials are available through LowesLink? under the Quality Assurance page in the “Quality Assurance - GQM” section. Please select the appropriate Factory Audit Module R3 training for the role(s) you have been assigned. If you do not have access to the Quality Assurance page please request access through the LowesLink? “Change My Access” function.

How do I access the GQM System? – All access to the GQM System will be through the LowesLink? application. Once you have completed the LowesLink? registration and application access request processes you will have access to the GQM System.

What do I do if I my LowesLink? access is not working? If you get an error during your LowesLink? login (the first step used when logging in) please contact the LowesLink? Support Team at loweslink@lowes.com. DONOT contact LowesLink? if your login fails after clicking the “Global Quality management” link. If your login fails at this point please contact GQMRegistrations@lowes.com.

What can I expect to see once I can access the GQM and Factory Audits Module? Once your access is granted you will just be able to see the interface for Factory Audits. You will not be expected to do anything in the system until an audit is conducted on your facility. Once the audit is conducted you will be required to follow-up on any non-conformances and be able to see reporting based on your audit.

Notice: It is very important that you complete the registration process above as soon as possible. The system is based on users being registered at your facility. If users are not registered at the time of audit scheduling your factory will not receive the appropriate notifications and tasks after the audit.

What do I do if I have problems with the GQM System? If you are experiencing problems in the Lowe’s GQM platform with access, data, functionality or any issues other than registration issues please contact GQMSupport@lowes.com for assistance. All application support issues, other than registration and access issues, should be directed to this location.

我如何在GQM系統(tǒng)接受培訓(xùn)？
- 培訓(xùn)材料可通過(guò)loweslink質(zhì)量保證頁(yè)面下的“質(zhì)量保證- GQM”部分獲得。首先需要您為分配的角色選擇適當(dāng)?shù)墓S審核模塊R3的培訓(xùn)。如果你沒有獲得質(zhì)量保證頁(yè)面，請(qǐng)申請(qǐng)“獲得通過(guò)loweslink”，改變?cè)L問(wèn)功能。

我如何進(jìn)入GQM系統(tǒng)？
–所有訪問(wèn)GQM系統(tǒng)將被允許通過(guò)loweslink應(yīng)用。一旦你完成了loweslink注冊(cè)和應(yīng)用訪問(wèn)請(qǐng)求過(guò)程，你將有機(jī)會(huì)獲得GQM系統(tǒng)。

如果我的loweslink訪問(wèn)無(wú)法繼續(xù)了怎么辦？
- 如果在你登錄loweslink期間，你得到錯(cuò)誤提醒（第一步登錄時(shí)），請(qǐng)通過(guò)loweslink@lowes.com聯(lián)系技術(shù)支持團(tuán)隊(duì)。如果你點(diǎn)擊“全球質(zhì)量管理”鏈接登陸失敗，請(qǐng)聯(lián)系GQMRegistrations@lowes.com。

我可以看到我曾經(jīng)訪問(wèn)的GQM和工廠審核模塊是什么嗎？
–一旦您的訪問(wèn)被接受，您就可以看到工廠審核的接口。在對(duì)您的工廠進(jìn)行審核之前，您在系統(tǒng)中不需要做任何事情。一旦進(jìn)行了審核，根據(jù)您的審核報(bào)告，您需要對(duì)不符合項(xiàng)進(jìn)行跟蹤和改善。

注意：請(qǐng)盡快完成以上注冊(cè)。該系統(tǒng)適用于已經(jīng)注冊(cè)的用戶。如果用戶在安排審核計(jì)劃過(guò)程中還未注冊(cè)，那么您的工廠將不會(huì)收到審核通知和審核任務(wù)。

如果我對(duì)GQM系統(tǒng)有疑問(wèn)我該怎么辦？
–如果你正遇到訪問(wèn)Lowe數(shù)據(jù)和GQM平臺(tái)問(wèn)題、功能或其他問(wèn)題，請(qǐng)聯(lián)系GQMSupport@lowes以獲得技術(shù)支持。除注冊(cè)和訪問(wèn)問(wèn)題外，其他所有的應(yīng)用程序相關(guān)的支持問(wèn)題都可以通過(guò)這個(gè)聯(lián)系方式獲取解決方案。